Andre Lopez
Almont,MI
Summary
- Customer-focused food service professional with hands-on experience in order taking, payment processing, banquet serving, and kitchen prep. Known for multitasking during busy shifts, maintaining clean work areas, and supporting team members while helping improve customer satisfaction.
- Dependable team member with a background in restaurant service, kitchen support, banquet events, and sorting work that required accuracy and pace. Brings attention to detail, food safety awareness, cash handling, and the ability to stay organized, follow directions, and contribute to a positive work environment.
Overview
1
1
Language
3
3
years of professional experience
Work History
Crew Member
McDonald's
Almont, MI
09.2024 - Current
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Increased customer satisfaction with prompt and accurate order taking.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency. Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Handled cash transactions accurately at the front counter.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Cleaning
- Attention to detail
- Clear communication
- Promoted a positive work environment through effective communication and teamwork among staff members.
Banquet Server
The Palazzo Grande
Shelby, Michigan
10.2025 - 12.2025
- Served plated meals and beverages during Palazzo Grande banquet events.
- Set up dining tables with linens, glassware, and banquet place settings.
- Refilled water, coffee, and beverage stations throughout receptions.
- Followed service standards for private parties and formal gatherings.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided exceptional service to high volume of daily customers.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Kitchen Team Member
Camp Skyline
Almont, MI
06.2025 - 09.2025
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
- Mentored new team members in proper techniques for food preparation, equipment usage, and workplace safety
- Prepared and served all meals for all the adults and children
- Cleaned and sanitized dishes and utensils, consistently
- Followed recipes and chef instructions to prepare food correctly
- Trained new staff on food preparation and safety procedures
Sorter
Victora Usa
Almont, MI
05.2023 - 06.2024
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Recorded and tracked items sorted to confirm accuracy.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Collaborated with team members to identify and address areas needing improvement in sorting process.
- Improved sorting efficiency, using innovative techniques to handle variety of item types.
Education
Bachelor of Arts - Psychology
Oakland University
Rochester Hills, MI05-2029
Almont High School - High School Diploma
Almont High School
Almont, MI06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Active listening
- Patient communication
- Team collaboration
- Problem-solving
- Creativity and innovation
- Willingness to learn
- Hardworking and dependable
Activities
Oakland University Grizzly Pep Band, Member, 2025-01-01, 2026-12-31, Participated in university athletic events and performances as a member of the Grizzly Pep Band., Collaborated with fellow musicians to provide school spirit and entertainment at campus events.
First Name
ANDRE
Last Name
LOPEZ
Languages
Spanish
Limited
Affiliations
- Volunteered to help the town of Almont, Michigan, by cleaning the streets with the help of my peers, overall participating in improving my hometown.
Timeline
Banquet Server
The Palazzo Grande
10.2025 - 12.2025
Kitchen Team Member
Camp Skyline
06.2025 - 09.2025
Crew Member
McDonald's
09.2024 - Current
Sorter
Victora Usa
05.2023 - 06.2024
Bachelor of Arts - Psychology
Oakland University
Almont High School - High School Diploma
Almont High School