Andrea Anthony
St Louis,MO
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Overview
17
17
years of professional experience
Work History
Property Manager
PLEASANT VIEW GARDENS APARMENTS
07.2022 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Residential Property Manager
BTRENTALS STL
02.2017 - 05.2023
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Maximized occupancy rates by implementing effective marketing strategies and conducting property tours for potential residents.
- Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
- Ensured compliance with local laws and regulations, staying updated on changes affecting the rental market.
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
Certified Notary Signing Agent
STAMPED LLC
03.2020 - 10.2022
- Enhanced client satisfaction by providing thorough and accurate notary services in a timely manner.
- Streamlined the document signing process for improved efficiency and reduced client wait times.
- Maintained strict adherence to state regulations, ensuring all notarized documents were legally binding and compliant.
- Developed strong relationships with local businesses, expanding the notary signing agent''s client base through referrals and networking.
- Assisted clients in understanding complex legal documents, clarifying information and answering questions as needed.
- Handled sensitive personal information with utmost confidentiality, earning trust from clients and maintaining a professional reputation.
- Provided mobile notary services when necessary, offering convenience for clients unable to visit the office location.
- Collaborated with attorneys and other professionals for seamless execution of legal transactions requiring notarization.
Human Resources Director
PROEED
04.2014 - 03.2017
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Reduced turnover rates through effective talent acquisition and retention strategies.
- Developed comprehensive training programs, resulting in higher employee satisfaction levels and performance improvements.
- Directed hiring and onboarding programs for new employees.
CSR Supervisor
American Water Works Company
06.2012 - 01.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Increased team efficiency by providing ongoing coaching, feedback, and support to CSR representatives.
- Developed and implemented performance metrics to monitor and evaluate CSR team success.
- Oversaw escalated customer concerns, providing satisfactory resolutions in a timely manner.
- Conducted regular performance reviews for continuous improvement of CSR team members.
Finance and Accounting Supervisor
THE BOEING COMPANY- Leader In The Aerospace Industry
06.2007 - 05.2013
- Enhanced financial accuracy by implementing stringent budgeting and forecasting processes.
- Streamlined accounting procedures for improved efficiency and reduced errors.
- Reduced month-end closing time with efficient reconciliation and report generation techniques.
- Increased cash flow by diligently monitoring receivables and collections activities.
- Improved the accuracy of financial projections through detailed variance analysis and adjustments.
- Developed comprehensive financial reports to support data-driven decision-making for senior leadership.
- Evaluated investment opportunities by conducting thorough research on market trends and potential risks.
- Assisted in major system implementations that streamlined financial processes leading to improved accuracy in data entry.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
Education
No Degree - Paralegal Studies
Bryant And Stratton College - Newport News
Newport News, VA04.2022
CERTIFICATE - Mechanical Engineering
Harvard University
Cambridge, MA03.2021
Associate of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH07.2017
Skills
- Compliance Monitoring
- Tenant Relations
- Property Management
- Staff Management
- Contract Negotiation
- Business Development
- Business Administration
- Loan Processing
- Lease Renewals
- Tenant and Eviction Laws
- Payment Collection
Timeline
Property Manager
PLEASANT VIEW GARDENS APARMENTS
07.2022 - Current
Certified Notary Signing Agent
STAMPED LLC
03.2020 - 10.2022
Residential Property Manager
BTRENTALS STL
02.2017 - 05.2023
Human Resources Director
PROEED
04.2014 - 03.2017
CSR Supervisor
American Water Works Company
06.2012 - 01.2015
Finance and Accounting Supervisor
THE BOEING COMPANY- Leader In The Aerospace Industry
06.2007 - 05.2013
No Degree - Paralegal Studies
Bryant And Stratton College - Newport News
CERTIFICATE - Mechanical Engineering
Harvard University
Associate of Science - Human Resources Management
Southern New Hampshire University
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