Andrea Avila
Bluffton,SC
Summary
Worked in high rush environments, able to work under great pressure and rush. Experienced in food handling, customer service and attending to guest efficiently and quick. Ability to quickly learn POS systems and settle into quick environments. Give a warm and friendly first impression to customers. Flexible with work/learning skills and training new comers. Strive to improve and learn more to expand skillsets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Crazy Crab
09.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Crew Member
McDonald's
10.2023 - 05.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Bluffton High School
Bluffton, SCSkills
- Guest complaint resolution
- Dining area maintenance
- Seating coordination
- Dining room management
- Customer service
- Food running
- Service prioritization
- Restaurant operations
Certification
- OSHA certified
- CPR certified
- Avant STAMP
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Crazy Crab
09.2024 - Current
Crew Member
McDonald's
10.2023 - 05.2024
High School Diploma -
Bluffton High School