ANDREA BALLINAS

• Effectively handle multiple patient interactions during high-demand periods.
• Scheduled appointments, lab tests and procedures for patients
• Collected payments for co pays and co insurances updated accounts to reflect new balances
• Verified insurance coverage and collected co-payments from patients
• Relayed messages and transferred records between staff and offices to facilitate effective patient care
• Photocopied, faxed and filed patients records practicing confidentiality measures
• Greeted patients and visitors upon arrival, providing welcoming environment

• Promoted customer loyalty program or store credit card to meet performance targets
• Assisted customers with product questions, selections, and purchases
• Maintained clean and organized sales floor to improve store appearance

Suggested upsells or add-ons to enhance customer satisfaction with their purchase

• Carried out major clean ups at end of day
• Conducted regular checks of lifesaving equipment for proper functioning and availability
• Scanned pool areas to identify and anticipate potential risk
• Supervised swimming areas and monitored swimmer safety