Andrea Brown
Friendswood,TX
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
4
4
years of professional experience
Work History
Sales Specialist
The Home Depot
Webster, TX
10.2022 - 09.2024
- Formulated and deployed initiatives for growing clientele
- Tracked competitor activities, products, services, and prices.
- Strengthened relationships with important accounts via frequent check-ins
- Attended trade shows, conferences, and other networking events as needed.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Negotiated deals and handled complaints or objections.
- Listened to customer needs to identify and recommend best products and services.
- Recognized security risks to properly handle situations.
Cashier
Raising Cane's
Pasadena, TX
03.2021 - 06.2022
- Welcomed customers, providing detailed product and service information
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed sales transactions to prevent long customer wait times.
- Used suggestive selling techniques to promote add-on sales.
- Answered phone calls to assist customers with questions and orders.
Education
GED -
Home School
Pasadena, TX10-2021
Skills
- Inquiry Handling
- Relationship selling
- Product recommendation
- Sales solution development
- Client Relations
- Needs Assessment
- Account Management
- Performance Tracking
- Relationship Building
- Closing Techniques
Affiliations
- Cooking
- Painting
- Hiking
Timeline
Sales Specialist
The Home Depot
10.2022 - 09.2024
Cashier
Raising Cane's
03.2021 - 06.2022
GED -
Home School