Andrea Donoghue
Whitehouse
Summary
I am seeking a growth-oriented position that will allow me to further utilize my administrative skills and acquire new abilities while leveraging my knowledge and experience to help meet organizational goals.
Overview
2024
2024
years of professional experience
Work History
Patient Access Representative
Christus Mother Francis Hospital
Tyler
08.2022 - 04.2023
- Managed insurance verification and eligibility checks for patients.
- Communicated with medical staff to coordinate patient services effectively.
- Handled incoming calls and addressed patient inquiries promptly.
- Collaborated with team members to improve access workflows continually.
Appraisal Specialist
Loan Depot
Remote
10.2019 - 06.2022
- Communicating with Panel Appraisers to obtain status updates/ETA for reports
- Updating appraisers Error and Omissions policies
- Data entry
- Effectively communicating with Appraisal Coordinators, Appraisal Managers, providing updates on current pending orders.
Scheduler
US Dermatology Partners
Tyler
- Scheduled patient appointments using electronic health record systems.
- Coordinated with medical staff to optimize daily clinic operations.
- Managed patient inquiries and provided timely information regarding services.
Education
Business
Rancho Santiago Community College
Orange, CASkills
- Ability to Work Under Pressure
- Adaptability
- Time Management
- MS Office - Excel, PowerPoint, Word & Outlook
Accomplishments
- Awarded Top Transfer Agent in Contact Center for May & June, 2019
- Acknowledged into 'Elite Squad'
- Ranked #1 in Contact Center for August 2019
- Demonstrated a Mentor role as a 'Shadow" for new hires.
Education and Training
other
Timeline
Patient Access Representative
Christus Mother Francis Hospital
08.2022 - 04.2023
Appraisal Specialist
Loan Depot
10.2019 - 06.2022
Scheduler
US Dermatology Partners
Business
Rancho Santiago Community College