Andrea Galvan
Ocoee
Summary
Dedicated Front Desk Coordinator with expertise in patient scheduling, insurance verification, and dental software management. Committed to creating welcoming environments and ensuring efficient office operations.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Baptiste Dentistry for Kids & Orthodontics
Apopka
01.2022 - Current
- Greeted patients and families, creating a welcoming environment at the dental office.
- Scheduled appointments and managed patient flow for efficient office operations.
- Maintained patient records using dental management software for accurate documentation.
- Answered phone calls and responded to inquiries regarding services and procedures.
- Managed insurance verification processes to facilitate patient billing and claims.
- Educated patients about oral health practices during check-in and check-out processes.
Server/Bartender
La Hacienda Mexican Restaurant
Winter Park
05.2023 - 06.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed customer orders using point-of-sale systems efficiently.
- Assisted with training new servers on restaurant procedures and service standards.
- Handled guest inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
Assistant Teacher
The Goddard School For Early Childhood Development
Winter Garden
05.2023 - 12.2023
- Assisted lead teachers in planning daily lesson activities for young children.
- Supervised classroom environments to ensure safety and engagement for all students.
- Communicated regularly with parents about student progress and classroom events.
- Facilitated group activities that promoted social skills and teamwork among students.
Education
Associate of Arts - Early Childhood Education
Valencia College
Orlando, FL06-2023
Skills
- Patient scheduling
- Dental software management
- Insurance verification
- Customer service
- Oral health education
- Appointment management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server/Bartender
La Hacienda Mexican Restaurant
05.2023 - 06.2024
Assistant Teacher
The Goddard School For Early Childhood Development
05.2023 - 12.2023
Front Desk Coordinator
Baptiste Dentistry for Kids & Orthodontics
01.2022 - Current
Associate of Arts - Early Childhood Education
Valencia College