Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Andrea Gonzalez Gomez

Prescott Valley ,PA

Summary

Dependable Desired Position with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.

Experienced with inventory management, ensuring accurate stock levels and product placement. Utilizes strong customer service skills to enhance shopping experience. Knowledge of maintaining store cleanliness and organization for optimal efficiency.

Professional retail associate with practical experience in customer service, inventory management, and sales support. Adept at team collaboration and adapting to dynamic environments, consistently ensuring reliable service and attention to detail. Skilled in operating point-of-sale systems, maintaining clean and organized store displays, and assisting customers with product inquiries and purchases. Known for delivering consistent results and contributing to positive and efficient work atmosphere.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Uber Eats
11.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Server

Lindo Mexico Restaurant
08.2022 - 12.2022
  • Assisted in training new servers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server

Mi Tierra Mexican Restaurant
09.2021 - 08.2022
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Server

Casa Perez Mexican restaurant
05.2021 - 12.2021
  • Assisted in training new servers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Accurately recorded orders on cash register and point-of-sale system.

Flower Designer

Candy flower shop
06.2020 - 04.2021
  • Planned layouts of displays at retail locations to maximize visibility and appeal.
  • Monitored temperature in coolers where flowers are stored to maintain freshness.
  • Maintained records of sales transactions using a computer system or manual files.
  • Established relationships with customers to understand their needs and preferences.
  • Assisted in maintaining inventory levels of fresh flowers, plants, vases, baskets, containers, ribbons.
  • Designed custom floral arrangements according to client specifications.
  • Provided excellent customer service by promptly responding to inquiries or complaints.

Store Attendant

Dos amigos w. Wear
05.2020 - 04.2021
  • Operated a Point of Sale system for processing customer purchases.
  • Replenished supplies such as shopping bags or boxes as needed.
  • Provided price quotes upon request from customers.
  • Processed returns and exchanges efficiently according to company policy.
  • Inventoried stock on shelves, restocked items as needed, and removed damaged items.
  • Maintained cleanliness of store by vacuuming, dusting surfaces, and tidying up shelves.
  • Balanced daily cash register transactions at the end of each shift.
  • Answered customer inquiries regarding products, prices, availability, product uses, and services offered.

Line Worker and Server

Agave Mexican Restaurant & Tequila Bar
08.2018 - 05.2019
  • Set up banquet tables according to event specifications prior to guest arrival.
  • Trained new employees on proper cleaning techniques, safety protocols, and job duties.
  • Assisted with the preparation of line items such as salads, sandwiches and desserts.
  • Stocked shelves with appropriate inventory for efficient restocking during busy times.
  • Adhered to company policies regarding sanitation practices and personal hygiene standards.
  • Displayed an attitude of professionalism when interacting with customers or fellow employees.
  • Ensured compliance with health codes and regulations regarding food handling, storage, preparation and service.
  • Maintained a clean work station and ensured the safety of all employees.

Education

College - Culinary Arts

Universidad De Especialidades
México
08-2018

High School Diploma -

Preparatoria Regional De Tecolotlan
México
06-2015

Skills

  • Guest Engagement
  • Beverage Preparation
  • I am patient in busy times
  • Customer service
  • I learn fast
  • Dinning customer service
  • Teamwork and collaboration
  • Self-motivated

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Uber Eats
11.2023 - Current

Server

Lindo Mexico Restaurant
08.2022 - 12.2022

Server

Mi Tierra Mexican Restaurant
09.2021 - 08.2022

Server

Casa Perez Mexican restaurant
05.2021 - 12.2021

Flower Designer

Candy flower shop
06.2020 - 04.2021

Store Attendant

Dos amigos w. Wear
05.2020 - 04.2021

Line Worker and Server

Agave Mexican Restaurant & Tequila Bar
08.2018 - 05.2019

College - Culinary Arts

Universidad De Especialidades

High School Diploma -

Preparatoria Regional De Tecolotlan
Andrea Gonzalez Gomez