Andrea Hernandez
Jasper,TX
Summary
Enthusiastic Head Cashier with 1 year and 7 months of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.
Overview
2
2
years of professional experience
Work History
Head Cashier
Brookshire Brothers Grocery
01.2022 - 08.2023
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Led cashiers and associates in providing thoughtful customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Reconciled daily totals to maintain balanced and compliant ledgers.
Education
High School Diploma -
Jasper High School
Jasper, TX06.2023
Skills
- Team Contribution
- POS Systems
- Cisco WebEx
- Return and Exchange Processing
- Price Verification and Adjustments
- Till Counting
- Total Payment Calculation
- Time Management Strength
- Staff Assignments
- Feedback Acceptance
Languages
Spanish
Native or Bilingual
Korean
Professional Working
Timeline
Head Cashier
Brookshire Brothers Grocery
01.2022 - 08.2023
High School Diploma -
Jasper High School
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