Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Hernandez

Jasper,TX

Summary

Enthusiastic Head Cashier with 1 year and 7 months of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Overview

2
2
years of professional experience

Work History

Head Cashier

Brookshire Brothers Grocery
01.2022 - 08.2023
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Led cashiers and associates in providing thoughtful customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Reconciled daily totals to maintain balanced and compliant ledgers.

Education

High School Diploma -

Jasper High School
Jasper, TX
06.2023

Skills

  • Team Contribution
  • POS Systems
  • Cisco WebEx
  • Return and Exchange Processing
  • Price Verification and Adjustments
  • Till Counting
  • Total Payment Calculation
  • Time Management Strength
  • Staff Assignments
  • Feedback Acceptance

Languages

Spanish
Native or Bilingual
Korean
Professional Working

Timeline

Head Cashier

Brookshire Brothers Grocery
01.2022 - 08.2023

High School Diploma -

Jasper High School
Andrea Hernandez