Andrea Jimenez
La Vernia,Texas
Summary
Personable and dedicated, passionate about helping others and ensuring customer satisfaction. Possesses a solid understanding of communication techniques and problem-solving skills, delivering practical solutions and positive interactions. I am committed to making a meaningful impact by fostering positive customer experiences and contributing to team success. I offer a strong foundation in communication and problem-solving, and I am eager to learn and thrive in a customer-focused environment. Brings the ability to quickly grasp new concepts and adapt to various customer service situations, ensuring smooth and effective interactions. Ready to use and develop interpersonal and problem-solving skills in [Desired Position] role.
Overview
5
5
years of professional experience
Work History
Sales and Customer Service Associate
The Flower Haus
05.2024 - 08.2024
- Proficient in operating cash register and point of sales, processing payments with zero cash discrepancies or error
- Attentive customer service, able to assist customers with arrangement options, take orders, assist with wrapping and presentation
- Managed supplies and stock
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Assistant
Barba Performance Horses
05.2023 - 08.2024
- Assisted with all needs on the ranch
- Cleaned stalls, washed horses, fed
- Groomed horses as needed
- Saddled horses to prepare for training
- Walked horses after training
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Soccer Captain
08.2019 - 05.2023
- -Managed time effectively while traveling for games, attending practice and going to class
- -Effectively communicated with a diverse group of athletes, coaches and game officials
- -Exhibited excellent teamwork and a strong communication skill
- -attended all practices, meetings, and workouts on time
- -acted as a positive role model for the underclassmen and in the community
Education
Sophomore - Animal Sciences
Tarleton State University
Stephenville, TX08.2024
Graduated -
La Vernia High School
La Vernia, Texas05.2023
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Complex Problem-Solving
- Assertiveness
- Teamwork and Collaboration
- Calm Under Pressure
- [Language] Fluency
- Relationship Building
- Workload Management
- Attention to Detail
- Multitasking
- Organizational Skills
Activities
- Youth Leader, St. Ann Catholic Church, La Vernia, Texas
- CCD Teacher, St. Ann Catholic Church, La Vernia, Texas
Languages
Spanish
Native or Bilingual
Timeline
Sales and Customer Service Associate
The Flower Haus
05.2024 - 08.2024
Assistant
Barba Performance Horses
05.2023 - 08.2024
Soccer Captain
08.2019 - 05.2023
Graduated -
La Vernia High School
Sophomore - Animal Sciences
Tarleton State University