Summary
Overview
Work History
Education
Skills
References
Work Availability
Certification
Timeline
Interests
Work Preference
Affiliations
Quote
Software
Accomplishments
Generic

Andrea McLaren

Brooklyn,NY

Summary

I am seeking opportunities to leverage my knowledge, skills and work experience to effectively have the opportunity to grow with a growing company. Efficient front desk/customer service representative, offering customer service expertise combined with detail-oriented nature and excellent time-management skills. Organized and dependable with good problem-solving skills and self-directed attitude. Committed to maintaining high levels of customer service in all interactions.

Overview

6
6
years of professional experience
1
1
Language

Work History

Customer Service

Jetway - Air India Airlines
03.2023 - Current
  • Check-in passengers, Escorting passengers, Assist with boarding, Verification of travel

Customer Service

Swissport - Kuwait Airlines
02.2023 - Current
  • Check-in passengers, Assist passengers in arrivals, Meet and assist passengers at boarding time, Reconciliation

Medical Assistant/Supervisor

DocGo
05.2021 - 12.2022
  • Testing for Covid, Assist Nurses and Case Workers with seeking aid for the homeless and people with health and mental issues and assist them with finding housing

Medical Assistant

All Medical - Bio-reference Lab
08.2020 - 04.2021
  • Performing Covid testing, Documenting daily activities of testing, Doing follow-ups

Customer Service Agent

Swissport - Virgin Atlantic
10.2019 - 04.2020
  • Check-in passengers, Assist passengers in arrivals, Meet and assist passengers, Reconciliation

Replan/ Stock Intake

Primark
06.2018 - 10.2019
  • Provide a complete shopping experience for our customers, involving product knowledge, Direct customers throughout the store or to the specific area the customer requests, Give accurate and current information about the product for all inquiries

Front Desk/ Medical Assistant

Dr. Shaded and Nadeem Ahmed Private Practice
05.2018 - 10.2019
  • Welcoming patients by greeting them, in person or on the telephone; answering or referring inquiries, Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment

Education

Certified Medical Assistant -

Methodist Hospital Center for Allied Health Education
08.2018

Certified Nursing Assistant (CNA) -

Bulkan Educational Institution Training Center
12.2016

Skills

  • Effective customer service
  • Healthcare Customer Service
  • Customer Service and Communication Skills
  • Service Desk Experience

References

References upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

  • Phlebotomist - Bulcan Educational Institution center
  • CPR - Bulcan Educational Institution center
  • Medical Assistant - Center for Allied Health Education

Timeline

Customer Service

Jetway - Air India Airlines
03.2023 - Current

Customer Service

Swissport - Kuwait Airlines
02.2023 - Current

Medical Assistant/Supervisor

DocGo
05.2021 - 12.2022

Medical Assistant

All Medical - Bio-reference Lab
08.2020 - 04.2021

Customer Service Agent

Swissport - Virgin Atlantic
10.2019 - 04.2020

Replan/ Stock Intake

Primark
06.2018 - 10.2019

Front Desk/ Medical Assistant

Dr. Shaded and Nadeem Ahmed Private Practice
05.2018 - 10.2019

Certified Medical Assistant -

Methodist Hospital Center for Allied Health Education

Certified Nursing Assistant (CNA) -

Bulkan Educational Institution Training Center

Interests

Research

Reading

Work Preference

Work Type

Full Time

Affiliations

  • Faith Evangelistic Ministries

Quote

Do unto others, as you would want them to do unto you

Software

Microsoft

Accomplishments

  • Documented and resolved delayed /canceled flight which led to customer feeling satisfied, with both the rebooking and hotel accommodation process.

Similar Profiles

CREATE PROFILE
Andrea McLaren