Andrea Myers
Katy
Summary
Cashier Team Lead experienced in cash handling and problem-solving. Enhanced customer service and operational efficiency through mentoring and motivating teams. Committed to fostering positive work environments while successfully managing transactions and resolving customer issues.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashier Team Lead
7 Eleven Gas Station
Katy, TX
02.2024 - 06.2026
- Trained and mentored new cashiers on register procedures and customer engagement techniques.
- Implemented process improvements that enhanced transaction speed and reduced customer wait times.
- Supervised daily operations, ensuring efficient customer service and adherence to company policies.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and minimize shortages.
- Scheduled team shifts, optimizing workforce allocation during peak hours to maximize operational efficiency.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Lead EVS Technician
Memorial Hermann Hospital
Houston, TX
08.2022 - 01.2024
- Managed environmental service operations, maintaining cleanliness and sanitation across patient care areas.
- Trained new staff on hospital protocols and best practices for infection control and waste management.
- Collaborated with healthcare teams to address specific cleaning needs in high-traffic and sensitive environments.
- Conducted routine inspections of equipment to ensure optimal functionality and compliance with safety standards.
- Enhanced communication processes between departments to improve response times for urgent cleaning requests.
- Developed schedules for cleaning staff to optimize workflow and maintain adequate coverage during peak hours.
Education
High School Diploma -
Mortan Ranch High School
Katy, TXSkills
- Cash handling
- Cash register operation
- Customer service
- Team leadership
- Team management
- Inventory management
- Cashier training
- Team coordination
- Flexible schedule
- Motivational skills
- Positive attitude
Certification
- EVS , compass - 2026-2028
Timeline
Cashier Team Lead
7 Eleven Gas Station
02.2024 - 06.2026
Lead EVS Technician
Memorial Hermann Hospital
08.2022 - 01.2024
High School Diploma -
Mortan Ranch High School