Andrea Tapia
Merrillville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Target
07.2020 - Current
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Lifeguard
Deep River Water Park
05.2019 - 08.2019
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Arts - Elementary Education
Monmouth College
Monmouth, IL12.2024
High School Diploma -
Merrillville High School
Merrillville, IN05.2021
Skills
- Customer Service
- Guest Relations
- Time Management
- Problem Solving
- Positive Reinforcement
- Child Development Knowledge
- Lesson Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Guest Service Representative
Target
07.2020 - Current
Lifeguard
Deep River Water Park
05.2019 - 08.2019
Bachelor of Arts - Elementary Education
Monmouth College
High School Diploma -
Merrillville High School