Andrea Zavala
Stockton
Summary
i am a medical Assistant graduate who graduated in 2021 shortly after my second baby, i love to learn and want to further my medical career to be registered nurse, i am reliable and love to care for people, i have experience with vitals from taking them manually to electronically, i have worked in several settings and urgent care was one of them, i am a outgoing persona and always ready to take on any task.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn Suites
09.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Medical Assistant
Dr Duggal
10.2020 - 02.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Dr Garfolo
09.2019 - 10.2020
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
GED -
Uei College
Stockton, CA03.2021
Skills
- Call Routing
- Customer Service
- Clerical Support
- Guest Relations
- File Organization
- Cash Handling
- Front Office Management
- Administrative Support
- Office Organization
- Scheduling Appointments
- Call Forwarding
Timeline
Front Desk Receptionist
Hampton Inn Suites
09.2021 - 02.2022
Medical Assistant
Dr Duggal
10.2020 - 02.2021
Medical Assistant
Dr Garfolo
09.2019 - 10.2020
GED -
Uei College