Andrei Alexander
Saint Paul,MN
Summary
Security Officer with extensive experience at Aimbridge Hospitality's Sheraton Hotel, specializing in incident investigation and crowd management. Demonstrated success in enhancing safety protocols and ensuring compliance while providing exceptional customer service. Certified in First Aid and CPR, showcasing strong leadership and effective communication skills in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Security Officer
Aimbridge Hospitality: Sheraton Hotel
Minneapolis, MN
03.2025 - Current
- Investigated all reported incidents of theft or vandalism on premises.
- Confirmed visitor identification prior to granting entry into the building.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Assisted with crowd control during large events held at the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Performed first aid and CPR when necessary during emergency situations.
- Enforced access control measures in accordance with established procedures.
Security Officer
Four Seasons
Minneapolis, MN
07.2022 - 02.2025
- Actively tracked and reported all major vulnerabilities to ensure the company remained compliant
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Recorded client needs, developed a response plan, and performed an evacuation pull-tag test
- Performed safety and emergency evacuations for client needs and incidents
- CPR and First Aid Certified
- Trained in new employees
- Confirmed visitor identification prior to granting entry into the building.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Assisted with crowd control during large events held at the facility.
Lot Technician
Mercades Benz
Saint Paul, MN
01.2021 - 07.2022
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Sales Associate
Foot Locker
Bloomington, MN
05.2018 - 02.2019
- Established personal connections with customers, exceeding customer service expectations
- Streamlined inventory management to eliminate the need for stock replenishment
- Consistent $1,000 daily seller
Education
Associates Degree -
Saint Paul College
Saint Paul, MN12-2025
High School -
Simley High School
Inver Grove Heights06.2019
Skills
- Customer service and guest services
- Basic math and computer literacy
- Communication and writing skills
- Microsoft Office applications
- Time management and organization
- Leadership and negotiation
- Sales and marketing strategies
- Documentation review and analysis
- Reporting compliance
- Crowd management
- Incident investigation
- First aid certification
- Emergency response
- Access control
- Investigative tools
- Crisis management
- Entrance control
High School Gpa
3.8
Timeline
Security Officer
Aimbridge Hospitality: Sheraton Hotel
03.2025 - Current
Security Officer
Four Seasons
07.2022 - 02.2025
Lot Technician
Mercades Benz
01.2021 - 07.2022
Sales Associate
Foot Locker
05.2018 - 02.2019
Associates Degree -
Saint Paul College
High School -
Simley High School
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