Andres Arcentales

I have worked as a store manager for 9 years. Ran multiple locations. Flushing, NY; the Bronx, NY; Brooklyn, NY; and White Plains, NY. After 4 years I moved to Florida and came to be a store manager in the Orlando area in Pine Hills. After successfully running that location, I applied to the Lakeland location and have been there for 3 years now..

My duties are Sales budgets for the store.

Reduce expenses and create profit.

Interview new applicants and hire new employees

• Supervised and trained staff to enhance service quality and performance.
• Implemented marketing strategies to promote services and drive customer engagement.
• Resolved customer complaints efficiently to enhance satisfaction levels.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Recruited, trained and supervised new employees.
• Oversaw inventory management through cycle counts, audits and shrinkage control.

• Started as auto technician working in different types of vehicles.
• I worked on brakes, suspension, engine diagnostic, A/C
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• Diagnosed vehicle issues using advanced diagnostic tools and equipment.
• Performed routine maintenance services, including oil changes and tire rotations.
• Performed routine maintenance and repair services on vehicles, including oil changes, tire rotations, brake repairs, and engine tune-ups.
• Replaced defective parts such as spark plugs, air filters, fuel injectors, and alternators.