Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Server

ANDRES SILVA

LAS VEGAS,NV

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Server

Vic's Las Vegas
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Sakana
04.2023 - 03.2024
  • Collaborated with team members to ensure orders were accurate and delivered promptly.
  • Demonstrated strong communication skills when interacting with customers to ensure a positive experience.

Brunch/Nightclub Server

Queen Bar
09.2023 - 01.2024
  • Proficient in taking orders accurately and efficiently in a fast-paced environment
  • Skilled at multitasking and prioritizing tasks to provide excellent customer service

Bartender

The Phoenix Bar & Lounge
08.2022 - 03.2023
  • Experienced in cash handling and POS systems, ensuring accurate transactions.
  • Knowledgeable about liquor laws and regulations to ensure compliance and safety.

Brunch/Nightclub Server

The Garden Las Vegas
06.2022 - 10.2022
  • Exceptional ability to multitask and handle high-pressure situations in a fast-paced environment.
  • Proven track record of providing top-notch customer service and building strong relationships.

Server/Bartender

Buffalo Wild Wings
08.2019 - 08.2022

Education

Bachelors of Science - Bio Chemistry

University of Arizona
Tuscon, AZ

Skills

  • Communication skills
  • Ability to multitask
  • Guest engagement
  • Professional appearance
  • Ability to work under pressure
  • Food safety knowledge
  • Time management
  • Teamwork
  • Memory retention
  • Cash handling
  • Strong work ethic
  • Exceptional customer service

LANGUAGES

English Native
Spanish Native

Timeline

Server

Vic's Las Vegas
09.2024 - Current

Brunch/Nightclub Server

Queen Bar
09.2023 - 01.2024

Server

Sakana
04.2023 - 03.2024

Bartender

The Phoenix Bar & Lounge
08.2022 - 03.2023

Brunch/Nightclub Server

The Garden Las Vegas
06.2022 - 10.2022

Server/Bartender

Buffalo Wild Wings
08.2019 - 08.2022

Bachelors of Science - Bio Chemistry

University of Arizona

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ANDRES SILVA