Andrew Brock
Grand Blanc
Summary
Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Driver
FedEx:Ground
10.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Locator Technician
USIC Locating Services
01.2015 - 01.2016
- Helped reduce downtime by proactively identifying problematic equipment components requiring maintenance or replacement.
- Provided exceptional customer service by addressing client concerns and answering questions related to locate requests.
- Enhanced utility locating accuracy by utilizing state-of-the-art equipment and technology.
- Reduced project delays by promptly completing accurate locates within designated timeframes.
- Collaborated with colleagues to share best practices and streamline project workflows for optimal results.
Delivery Driver Manager
Hungry Howies Pizza & Subs
01.2011 - 01.2015
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
- Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
Education
GED -
Oakland Community College
Bloomfield Hills, MI06-2016
Skills
- Customer service
- Safe driving practices
- Punctual and reliable
- Safety protocols
Timeline
Driver
FedEx:Ground
10.2017 - Current
Locator Technician
USIC Locating Services
01.2015 - 01.2016
Delivery Driver Manager
Hungry Howies Pizza & Subs
01.2011 - 01.2015
GED -
Oakland Community College