Andrew Castro
Wilmington,CA
Summary
Dynamic leader and adept multitasker with proven experience at McDonald's and Jack in the Box, excelling in fast-paced environments. Skilled in customer service and safe food handling, I significantly enhanced team efficiency and customer satisfaction. Demonstrated exceptional teamwork, leadership qualities, and a commitment to maintaining high safety and cleanliness standards.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Wilmington, CA
10.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas such as grill and fryer.
- Collaborated with team members to complete orders in a fast paced environment.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Leader
Jack in the Box
Wilmington
03.2022 - Current
- Encourage team members by delegating responsibilities according to their individual strengths.
- Assist and supervise my fellow employees to ensure a high level of customer satisfaction.
- maintain fast and efficient speed of service.
- Be trained in all positions in the store including cashier, cook, and fryer.
Team Leader
Jack in the Box
Carson, CA
06.2021 - 02.2023
- Encourage team members by delegating responsibilities according to their individual strengths.
- Assist and supervise my fellow employees to ensure a high level of customer satisfaction.
- maintain fast and efficient speed of service.
- Be trained in all positions in the store including cashier, cook, and fryer.
- Maintain the store’s cleanliness and be familiar with all health guidelines and food safety.
Education
High School Diploma - General Education
Phineas Banning Senior High School
Wilmington, CA06.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Safety awareness
- Basic math
- Leadership qualities
Timeline
Crew Member
McDonald's
10.2024 - Current
Team Leader
Jack in the Box
03.2022 - Current
Team Leader
Jack in the Box
06.2021 - 02.2023
High School Diploma - General Education
Phineas Banning Senior High School