Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
9
9
years of professional experience
Work History
Account Manager
Aln Apartment Data
10.2022 - Current
Provided access and training to users for a multifamily data solution platform.
Maintained Involvement in Local apartment associations in the DFW metroplex. AAGD and FWAA.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Navigated an aggressive pricing restructuring, working with clients to bring them up to market rate. Up to 100%+ increases in many cases.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Represent company at national and regional multifamily industry trade shows to build client relationships, stay current on market trends, and identify new business opportunities.
Uptown Leasing Consultant
MAA Leasing Center
01.2020 - 09.2022
Responded to requests and scheduled appointments for property showings.
Communicated effectively with owners, residents, and on-site associates.
Generated leads for sales at 9 multi-family rental properties through cold calls and referrals.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Sales Executive
Andrew's Heating & Cooling
01.2018 - 01.2020
Worked closely with clients and prospects to create proposals, execute agreements, and ensure customer satisfaction following project completion.
Employed innovative marketing techniques to gain new business in Colorado.
Provided expert customer service and technical support to clients in person.
Handled approximately 5 prospect and client appointments on a daily basis.
Server & Bartender
Texas Roadhouse
01.2016 - 01.2018
Delivered exceptional guest experience while maintaining high product standards.
Worked in a high volume, fast-paced location.
Maintained optimal customer experience while providing timely service.