Andrew Demo
Cedar Lake,IN
Summary
Experienced Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques.
Overview
7
7
years of professional experience
Work History
Store Manager
Clark Street Sports
09.2021 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained strong knowledge in store products and held exceptional relationships with customers
Assistant Store Manager
Lids Hat World
01.2019 - 08.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Produce Clerk
Strack & Van Til LLC
08.2016 - 08.2018
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
No Degree - Business Management
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2024
Skills
- Shipment Processing
- Sales Expertise
- Customer Needs Assessments
- Staff Management
- Customer Engagement
- Sales Operations
- Customer Service
- Product and Service Knowledge
Timeline
Store Manager
Clark Street Sports
09.2021 - Current
Assistant Store Manager
Lids Hat World
01.2019 - 08.2021
Produce Clerk
Strack & Van Til LLC
08.2016 - 08.2018
No Degree - Business Management
Indiana University - Purdue University Indianapolis