Andrew DiPuccio

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Trained new team members on procedures, customer service, and sales techniques.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Became familiar with products to answer questions and make suggestions.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Operated cash register to ring up final bill and process various forms of payment.
• Prepared products following restaurant, health, and safety standards and procedures.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Stocked shelves to organize aisles in assigned department.
• Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
• Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
• Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
• Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
• Ensured food safety by rigorously adhering to sanitation standards during food preparation.
• Improved team morale, leading to increased productivity and reduced turnover.
• Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.

Reference: Anthony Aandel (Captain)

Phone: (216) 392-6483

• Worked effectively in fast-paced environments.
• Busser/Food Runner
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.
• Assisted behind the bar
• Cleaned/Set Up Tables
• Mopped/Swept

Reference: Tim Magee (manager)

Phone: ( 216) 650-3377

• Served ice cream to customers
• Cleanliness, Food Safety
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.

Reference: Jean Presby (past manager)

Phone: (216) 209-1723