Andrew Garner
Spring Hill,TN
Summary
Dynamic team player with proven multitasking and organizational skills at Tropical Smoothie Cafe. Excelled in customer service and teamwork, enhancing customer satisfaction and efficiency. Demonstrated ability to manage high-pressure situations at Serratos Steakhouse, significantly improving guest experience. Skilled in inventory management from tenure at Publix, ensuring accurate stock levels and store organization.
Overview
3
3
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Host/Server
Serratos Steakhouse
11.2022 - 05.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Grocery Stocker
Publix
05.2022 - 11.2022
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Bachelor of Science - Data Analytics
Western Kentucky University
Bowling Green, KY04-2028
High School Diploma -
Summit High School
Spring Hill, TN05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Tropical Smoothie Cafe
09.2024 - Current
Host/Server
Serratos Steakhouse
11.2022 - 05.2024
Grocery Stocker
Publix
05.2022 - 11.2022
Bachelor of Science - Data Analytics
Western Kentucky University
High School Diploma -
Summit High School