Andrew Glaser
Sierra Vista,Arizona
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Food Service Manager
AAFES Exchange
02.2020 - Current
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Tracked food production levels, meal counts and supply costs.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Oversaw training of more than 20 team members over the years.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Food Service Worker
AAFES Exchange
09.2018 - 02.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
Maintenance Technician
First West Properties
05.2016 - 07.2018
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new locks, door handles and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Education
Security + - Cyber Security
Comptia Classroom
Cochise, AZ05.2024
General Education Science
Cochise College
Sierra Vista, AZ12.2022
High School Diploma -
Buena High School
Sierra Vista, AZ05.2016
Skills
- Investigating Complaints
- Safety and Sanitation Standards
- Managing Deliveries
- Employee Performance Evaluations
- Work Station Assignments
- Worker Training
- Monitoring Food Preparation
- Money Handling
- Guest Relations
- Loss Prevention Strategies
- Waste Reduction
Timeline
Food Service Manager
AAFES Exchange
02.2020 - Current
Food Service Worker
AAFES Exchange
09.2018 - 02.2020
Maintenance Technician
First West Properties
05.2016 - 07.2018
Security + - Cyber Security
Comptia Classroom
General Education Science
Cochise College
High School Diploma -
Buena High School