Andrew Grabner
Shelby Township
Summary
Dynamic Shift Leader at Menchie's Frozen Yogurt with a proven track record in team leadership and customer service excellence. Skilled in cash handling and inventory management, I inspire and motivate teams to achieve operational goals while ensuring compliance with health standards. Committed to creating a welcoming environment and enhancing guest experiences.
Overview
2
2
years of professional experience
Work History
Shift Leader
Menchies Frozen Yogurt
Shelby Township
05.2024 - Current
- Supervise daily store operations, including opening and closing procedures, cash handling, and ensuring compliance with company standards
- Coordinate shift workflow and delegate tasks to ensure efficient store operations during busy periods
- Train and support team members on food safety, customer service, and operational procedures
- Provide customer service by assisting guests, resolving issues, and maintaining a clean and welcoming environment
- Operate POS systems, handle transactions, and balance registers at the end of shifts
- Prepare and restock toppings, yogurt flavors, and supplies while monitoring product quality and cleanliness
- Maintain sanitation and health standards in accordance with company and local regulations
Education
High School Diploma - 5 Years of German, AP English Language, AP United States Government, AP Microeconomics, AP Macroeconomics, AP World History, AP U.S. History, AP English Literature, AP Computer Science Principles, AP Calculus BC, AP German, AP Biology
Eisenhower High School
Shelby Township06-2026
Skills
- Sales Management
- Customer service
- Inventory management
- Team leadership
- Employee training
- Operational Efficiency
- Decision making
- Planning
- Prioritizing
- Multitasking
- Organized
- Results-oriented
- Technical understanding
- Problem Solving
- Learning quickly
- Serving customers
- Teamwork
- Collaborating
- Listening
- Giving feedback
- Communicating
- Taking initiative
- Flexible
- Hard-working
- Reliable
- Policy enforcement
- Policy enforcement
Hobbies and Interests
- Engineering
- Cars
- Mechanics
- Construction
- Military
Volunteer Experience
- Volunteer, National Honors Society, Shelby Township, MI, 10/01/24-Present, 40 hours
- Tutor, Shelby Township, MI, 04/01/23-04/01/23, Assisted in math homework ~3 hours
Awards
- Achieving a 4.15+ GPA, 01/01/26
- Eisenhower High School Kindness Award, 11/01/25
- AP Scholar with Distinction Award, 07/01/25
- 4/5 on AP English Language Test, 05/01/25
- 4/5 on AP Microeconomics Test, 05/01/25
- 4/5 on AP Macroeconomics Test, 05/01/25
- 4/5 on AP U.S. Gov Test, 05/01/25
- Achieving a 4.12+ GPA, 05/01/25
- 4/5 on AP U.S. History test, 05/01/24
- Valedictorian, 06/01/23
- 4/5 on AP World History Test, 05/01/23
- ACT of 32/36
Timeline
Shift Leader
Menchies Frozen Yogurt
05.2024 - Current
High School Diploma - 5 Years of German, AP English Language, AP United States Government, AP Microeconomics, AP Macroeconomics, AP World History, AP U.S. History, AP English Literature, AP Computer Science Principles, AP Calculus BC, AP German, AP Biology
Eisenhower High School