Andrew Hyman
Denver,CO
Summary
A deeply dedicated employee who strives to deliver excellent customer service. Has worked at AMC theaters for four months and was awarded a customer satisfaction award, continually striving to see that guests receive unparalleled satisfaction and have their needs met promptly. Has worked at Colorado Elite Timing for nine months, working efficiently to see athletes and coaches needs are meant within a high-pressure time frame, and have results consistently and accurately updated. Worked at Denver Chiropractic Center for eight months as Patient Experience Coordinator, helping continually manage customers accounts, reschedule appointments, and assisting with any patient inquiries. Endeavors to foster a welcoming, friendly, and clean environment.
Overview
1
1
year of professional experience
Work History
Crew Member
AMC Theaters
05.2024 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of theaters to promote clean image.
Meet Manager
Colorado Elite Timing
12.2023 - Current
- Collaborated with coaches and meet officials to promptly add or take athletes out of events.
- Oversaw entering the results of the events into the meet timing system in an efficient manner so athletes, coaches, and officials could see the results.
- Optimized recording athletes times by working closely with the meet timer.
Patient Experience Coordinator
Denver Chiropractic Center
06.2023 - 12.2023
- Greeted patients and checked them into the office, fostering a welcoming environment.
- Aided patients in scheduling, rescheduling, and any appointment related inquires or problems.
- Kept patient files and work space tidy, organized, and easy to sort through.
Education
High School Diploma -
Grandview High School
Aurora, CO05.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Accomplishments
Received the Guest Connections Associate of the Month Award, awarded for exceptional customer service at AMC Theaters
Timeline
Crew Member
AMC Theaters
05.2024 - Current
Meet Manager
Colorado Elite Timing
12.2023 - Current
Patient Experience Coordinator
Denver Chiropractic Center
06.2023 - 12.2023
High School Diploma -
Grandview High School