Walter Johnson
ARLINGTON,VA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
1
1
year of post-secondary education
32
32
years of professional experience
Work History
General Manager
Koons Arlington Toyota
Arlington, VA
07.2007 - 04.2026
- Managed daily operations for a high-volume automotive dealership.
- Oversaw service department to ensure customer satisfaction and quality service.
- Coordinated staff training programs to enhance team performance and knowledge.
- Led team meetings to communicate goals, updates, and best practices effectively.
- Researched market trends to inform buying decisions and strategy.
General Sales Manager
Miller Toyota
Manassas, Virginia
12.1993 - 06.2007
- Oversaw daily sales operations and managed team performance at Miller Toyota.
- Developed strategic sales plans to enhance customer engagement and loyalty.
- Coordinated training programs to improve staff knowledge of automotive products.
Education
Certificate Of Completion - Dealer Academy
National Automotive Dealer Associyiin
01.2006 - 12.2006
Skills
- Operational management
- Team management
- Customer satisfaction
References
References available upon request.
Timeline
General Manager
Koons Arlington Toyota
07.2007 - 04.2026
Certificate Of Completion - Dealer Academy
National Automotive Dealer Associyiin
01.2006 - 12.2006
General Sales Manager
Miller Toyota
12.1993 - 06.2007