Kellie Pringle
Porter,TX
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Freebirds World Burrito
04.2023 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Interacted well with customers to build connections and nurture relationships.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
District Manager
Marco's Pizza
02.2019 - 04.2023
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Team Lead
Walmart
04.2016 - 02.2019
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted regular reviews of operations and identified areas for improvement.
- Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
Assistant Manager
Firehouse Subs
04.2012 - 01.2016
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
High School Diploma -
Frank W. Springstead High School
Spring Hill, FL05.2011
Skills
- Relationship Building
- Process Improvements
- Performance Evaluations
- Sales Tracking
- Business Development
- Inventory Control
Certification
- Food Safety Management Certification - 10 Years
Timeline
General Manager
Freebirds World Burrito
04.2023 - Current
District Manager
Marco's Pizza
02.2019 - 04.2023
Team Lead
Walmart
04.2016 - 02.2019
Assistant Manager
Firehouse Subs
04.2012 - 01.2016
High School Diploma -
Frank W. Springstead High School
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