Andrew Tsuneta
Glendora,CA
Summary
Proficient Store Director dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Analytical problem-solver with proven team building and management success. Skillfully controls shrinkage, oversees inventory and leads financial operations. Skilled Store Director bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets.
Overview
25
25
years of professional experience
Work History
Store Director
Sprouts Farmers Market Inc.
10.2020 - 08.2024
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
Assistant Store Manager
Sprouts Farmers Market Inc.
01.2017 - 10.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Mate
Trader Joes
01.2008 - 04.2016
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
- Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
- Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
Crew Member
Trader Joes
01.2000 - 01.2008
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Bachelor of Science - Aviation Administration
California State University - Los Angeles
Los Angeles, CAAssociate of Science - Aviation, Commercial Flight
Mt San Antonio College
Walnut, CASkills
- Sales Leadership
- Vendor relationship development
- Brand Awareness
- Staff Leadership
- People Management
- Store operations
- Delegation
- Merchandise planning
- Leadership Development
- Store Opening and Closing
- Policies and Procedures
- Staff Management
Timeline
Store Director
Sprouts Farmers Market Inc.
10.2020 - 08.2024
Assistant Store Manager
Sprouts Farmers Market Inc.
01.2017 - 10.2020
Mate
Trader Joes
01.2008 - 04.2016
Crew Member
Trader Joes
01.2000 - 01.2008
Bachelor of Science - Aviation Administration
California State University - Los Angeles
Associate of Science - Aviation, Commercial Flight
Mt San Antonio College