Andrew (Drew) Lewis
Sterling,VA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Outback Steakhouse
Sterling, VA
03.2019 - 08.2019
- Previous time afforded the same opportunity and work ethic
Delivery Driver
Outback Steakhouse
Sterling, VA
05.2018 - 08.2018
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Server
Outback Steakhouse
Sterling, VA
05.2017 - 08.2017
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Fencing Coach
Local Fencing Club (No Longer Available)
Ashburn, Virginia
05.2020 - 06.2020
- Provided guidance on college recruiting opportunities for high school athletes interested in fencing at the next level.
- Developed and implemented fencing curriculum for beginner, intermediate, and advanced levels.
- Created drills to improve footwork, bladework, timing, and overall technique.
- Instructed student athletes on proper warm-up routines, safety protocols, and equipment maintenance.
- Provided individual instruction in one-on-one settings to help students refine their skillset.
- Maintained records of individual progress and achievements to track growth over time.
- Collaborated with other coaches to develop team strategies during practice sessions.
- Supervised practices and matches while providing feedback on technique and strategy execution.
- Motivated students by emphasizing effort and sportsmanship as part of a successful fencing career.
- Facilitated communication between parents and guardians regarding training schedules, tournament results.
Education
High School Diploma -
Dominion Highschool
Sterling, VA06-2017
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VASkills
- Daily specials memorization
- Table Setting
- Hostess support
- Beverage Preparation
- Food Running
- Guest Engagement
- Table Bussing
- Food inspection
- Food Delivery
- Team member support
- Safe Food Handling
- Liquor, wine, and food service
- Server training
- Order Accuracy
- Point of sale operation
- Professional Appearance
- Dining crew workflow optimization
- High-volume dining
- Sales Techniques
- Dining area maintenance
- Sales expertise
- Quality Control
- Menu knowledge
- Point of Sale (POS) system operations
- Item promotion
- Special dietary requirements
- Player coaching
- Drill practice
- Event Scheduling
- Practice coordination
- Equipment management
- Team Training
- Team Development
- Group leadership
- Athlete Development
- Youth sports coach
- Extensive sports knowledge
- Effective Communication
Timeline
Fencing Coach
Local Fencing Club (No Longer Available)
05.2020 - 06.2020
Server
Outback Steakhouse
03.2019 - 08.2019
Delivery Driver
Outback Steakhouse
05.2018 - 08.2018
Server
Outback Steakhouse
05.2017 - 08.2017
High School Diploma -
Dominion Highschool
Bachelor of Science - Psychology
James Madison University
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