
Receptive and open-minded Operations Manager with twelve years of experience in the hospitality industry. Passionate about delivering outstanding service while maintaining a sharp focus on operational success. Proven expertise in overseeing daily operations, implementing strategies that enhance efficiency and honing the guest experience. A strong communicator adept at facilitating collaboration across departments to achieve business growth and surpass sales targets.
• Coordinate private events and dining services.
• Train and develop front-of-house team members.
• Oversee $75,000 inventory management bi-monthly.
• Recruit and schedule front-of-house staff.
• Serve as subject matter expert on systems, processes and standards.