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Associate Principal Engineer

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Knowledgeable , Bilingual and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. I would consider myself well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Adept at multitasking and guest engagement, I enhanced customer satisfaction and streamlined service at Jailhouse Motel and Casino. Leveraging hospitality expertise and POS system proficiency, I significantly improved dining experiences through personalized service and efficient workflow management, embodying a strong work ethic and exceptional communication skills. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Energetic office assistant with 8+ years experience in high-level executive support roles. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented Certified Clinical Medical Assistant with a proven track record in patient care coordination and effective communication for 8+ years. I started in the medical field in 2016 after graduating with an Associates Degree in Medical Assisting. I worked for Northern Light Health on and off from Full Time to Per Diem from 2016-2025. Within that time frame, I also obtained a Bachelors Degree in Criminal Justice and worked for a couple different companies. (See work history). I am a level-headed individual that remains calm and effective in extremely difficult and stressful situations.

Angel Cruz

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Server

Head Teller

Stocker/ Key Holder

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High School Diploma -

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Server

Head Teller

Stocker/ Key Holder

High School Diploma -

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