Angel Kidd
Norfolk,VA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
25
25
years of professional experience
Work History
Cashier
Harrellandharrell
Norfolk
01.2024 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, credit and debit cards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Tropical Smoothie
Virginia Beach, Virginia
05.2019 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Assistant Store Manager
7-eleven
Virginia Beach, VA
03.2014 - 04.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
Cashier
Tropical Smoothie
Virginia Beach, VA
03.2006 - 07.2009
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
In Home Nanny
Annmarie and Edward Jones’s
Virginia Beach, Virginia
02.2004 - 06.2006
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Organized age-appropriate educational activities to stimulate learning and development.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
Receptionist
Great Clips
Virginia Beach
03.2004 - 10.2004
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Childcare Assistant
Annmarie jones
Bremerton
01.2003 - 06.2004
- Provided safe, nurturing and stimulating environment for children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Maintained accurate records of daily attendance and other related information.
Care Giver Assistant
Abbott House .
Tacoma, Washington
01.2000 - 10.2003
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Broke down boxes for garbage and recycling.
- Help assist client get dressed and ready for the day
- Helped with tube feedings
- Clean and maintain client’s space
Assistant Coach
Little league baseball for challenge children
Bremerton, Washington
04.2000 - 09.2001
- Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
- Helped assist players with batting, pitching, catching , running,and passing the ball
Education
GED -
Adult Learning Center .
Virginia Beach, VA03-2008
Skills
- Customer Assistance
- Cash Register Operation
- Product Recommendations
- Customer Service
- POS Systems
- ID Verification
- Product restocking
- Cash Handling
- Time management skills
- Daily Reporting
- Cleaning and sanitizing
- Cash handling and management
- Loyalty Program Promotion
- Staff Mentoring
Timeline
Cashier
Harrellandharrell
01.2024 - 10.2024
Cashier
Tropical Smoothie
05.2019 - 01.2024
Assistant Store Manager
7-eleven
03.2014 - 04.2019
Cashier
Tropical Smoothie
03.2006 - 07.2009
Receptionist
Great Clips
03.2004 - 10.2004
In Home Nanny
Annmarie and Edward Jones’s
02.2004 - 06.2006
Childcare Assistant
Annmarie jones
01.2003 - 06.2004
Assistant Coach
Little league baseball for challenge children
04.2000 - 09.2001
Care Giver Assistant
Abbott House .
01.2000 - 10.2003
GED -
Adult Learning Center .