ANGEL POUNDS
Forest Park
Summary
Adaptable Leasing Consultant brings high-level customer relationship and communication skills. Keep property occupancy high with strong conversion rates and expert sales skills. Proven background in building rapport and negotiating competitive terms to solidify lease agreements.
Payroll professional with robust background in payroll administration and regulatory compliance, driving accuracy and efficiency in payroll processes. Known for collaborative efforts and reliability in adapting to changing organizational needs. Skilled in payroll software and maintaining confidentiality, valued for high standards and results-oriented approach.
Overview
6
6
years of professional experience
Work History
Payroll Specialist
Insight Global
03.2024 - 02.2025
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Managed payroll data entry and processing for 202 employees to comply with predetermined company guidelines.
Leasing Consultant
Lincoln Property
02.2023 - 02.2024
- Managed resident relations by staying on top of issues arising before, during, and after move-in dates
- Showcased residences with virtual and in-person tours to expertly highlight features and benefits
- Closed leasing contracts by overcoming objections and accurately processing required paperwork
- Improved customer relations, networking and promotional strategies to achieve ambitious sales targets
- Showcased residences with virtual and in-person tours to highlight features and benefits
Leasing Manager
Rugby Valley
12.2020 - 11.2022
- Monitored models, leasing office, and clubhouse for adherence to company standards
- Bolstered resident retention through renewal programs and community events
- Reviewed guest cards and phone logs and promoted follow-up
- Qualified prospects, negotiated leasing requirements, and completed paperwork
Leasing Consultant
Carton Haston
08.2019 - 11.2020
- Managed resident relations by staying on top of issues arising before, during, and after move-in dates
- Showcased residences with virtual and in-person tours to expertly highlight features and benefits
- Closed leasing contracts by overcoming objections and accurately processing required paperwork
- Collected, modeled, and reported on occupancy data to enable owners to track leasing trends
Education
Associate in Science (A.S.) - Criminal Justice
American InterContinential University
05.2019
Bachelor of Science (B.S.) - Healthare Management
American InterContinential University
05.2020
Skills
- Customer Service
- Resident Assistance
- Application Management
- Lease Renewals
- Property Maintenance
- Lease Agreements
- Reporting and Correspondence
- Clear Communication
- Relationship Building
- Property Tour Coordination
- Market Trends
Timeline
Payroll Specialist
Insight Global
03.2024 - 02.2025
Leasing Consultant
Lincoln Property
02.2023 - 02.2024
Leasing Manager
Rugby Valley
12.2020 - 11.2022
Leasing Consultant
Carton Haston
08.2019 - 11.2020
Bachelor of Science (B.S.) - Healthare Management
American InterContinential University
Associate in Science (A.S.) - Criminal Justice
American InterContinential University
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