Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
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Angel Rosales

Las Vegas,NV

Summary

Dynamic dispatcher with a proven track record at Lifetrans and the Bureau of Land Management, adept in handling high-stress situations and emergency responses with efficiency. Excelled in teamwork and collaboration, significantly enhancing operational productivity. Skilled in Microsoft Office and communication equipment, demonstrating a keen attention to detail and a strong ability to lead and innovate.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dispatcher

Lifetrans
Las Vegas, NV
10.2024 - Current
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Assigned drivers to appropriate routes based on customer needs.
  • Maintained logs of all incoming calls and assigned tasks.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.

KITCHEN MANAGER

Chipotle
05.2022 - 10.2024
  • Trained new staff in kitchen operations, procedures and food prep standards
  • Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations
  • Promoted teamwork among employees by encouraging collaboration and offering support whenever possible
  • Supervised and coordinated kitchen staff to maintain productivity and efficiency
  • Oversaw ordering process from suppliers in order to maintain adequate stock levels at all times

DISPATCHER

Bureau Of Land Management
Las Vegas
04.2024 - 09.2024
  • Excelled in multitasking to manage a high call volume with professionalism and efficiency
  • Responded quickly to emergency situations involving fires
  • Proficiently use software like IROC and WildCAD for data entry, and tracking
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Initiated contact with outside agencies when needed in order to obtain additional information related to ongoing investigations
  • Documented pertinent details from incoming calls into records management system

Education

Veterans Tribute Career and Technical Academy
Las Vegas

Skills

  • Teamwork and Collaboration
  • Time Management
  • Customer Service
  • Records Maintenance
  • Problem-solving abilities
  • Communication Equipment Operation
  • Microsoft Office
  • Team building
  • Attention to Detail

Certification

  • Emergency Medical Dispatch
  • Emergency Police Dispatch

References

References available upon request

Languages

Spanish, Advanced

Timeline

Dispatcher

Lifetrans
10.2024 - Current

DISPATCHER

Bureau Of Land Management
04.2024 - 09.2024

KITCHEN MANAGER

Chipotle
05.2022 - 10.2024

Veterans Tribute Career and Technical Academy

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Angel Rosales