Angela Barrera
Santa Barbara,CA
Summary
Experienced professional with 20+ years of medical experience, 15 years being in medical management. Able to balance strategy and execute to achieve business goals across operations and beyond. With a keen eye for detail and excellent in leading strategic initiatives requiring integration of people, process, and performance across the affiliate. Top performer in building relationships with respect and loyalty. Able to understand patient and employee needs and find solutions to serve both.
Overview
8
8
years of professional experience
Work History
Clinic Manager
Eastside Neighborhood Clinic
11.2022 - Current
- Adhere to policies and procedures, maintain communication with staff, ensure compliance with health standards, manage patient documentation, and participate in health center goals.
- Resolved patient complaints in timely manner, ensuring positive experience for all parties involved.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Coordinated with healthcare professionals to ensure high-quality patient care and services.
- Ordered all pharmacy supplies and kept check on inventory levels.
Assistant Clinic Manager
Goleta Neighborhood Clinics
11.2016 - 11.2022
- Adhere to policies and procedures, maintain communication with staff, ensure compliance with health standards, manage patient documentation, and participate in health center goals.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback for professional growth.
- Coordinated with external providers such as laboratories, pharmacies, and insurance companies to facilitate seamless patient care experiences.
- Improved staff performance through regular training sessions and continuous feedback on their progress.
- Collaborated with medical professionals to ensure high-quality patient care, addressing any concerns or issues in a timely manner.
Education
Some College (No Degree) - Associates Degree in Nursing
Santa Barbara City College
Santa Barbara, CAMedical Assistant Certificate - Medical Assisting
Santa Barbara Business College
Santa Barbara, CA05.2002
Skills
HIPAA Compliance
Clinical management
Employee Training
Employee Recruitment
Medical Billing
Supply Coordination
Vendor Relations
Technical Troubleshooting
Process Implementation
Facility Oversight
- Patient Care Coordination
- Employee Performance Evaluations
- Employee Work Scheduling
- Process Improvement
- CPR/AED
- Facility Inspections
References
Upon request
Timeline
Clinic Manager
Eastside Neighborhood Clinic
11.2022 - Current
Assistant Clinic Manager
Goleta Neighborhood Clinics
11.2016 - 11.2022
Some College (No Degree) - Associates Degree in Nursing
Santa Barbara City College
Medical Assistant Certificate - Medical Assisting
Santa Barbara Business College
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