Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Bentz

Schoolcraft,MI

Summary

Results-driven administrative professional skilled in document management, time management, and effective communication. Committed to enhancing operational efficiency and supporting organizational goals through meticulous attention to detail and proactive problem-solving.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Schoolcraft Elementary School
Schoolcraft, Michigan
04.2019 - 08.2024
  • Coordinated effective communication among teachers, parents, and administrative personnel.
  • Managed daily office operations, implementing organized filing systems for efficient document retrieval.
  • Executed data entry tasks using Microsoft Excel, maintaining thorough records.
  • Introduced streamlined processes to enhance efficiency of administrative functions.
  • Tracked supplies and expenses, contributing to accurate budgeting and resource allocation.
  • Provided timely responses to phone calls and emails for business correspondence.
  • Organized school events by coordinating venues, catering services, and promotional materials to ensure successful execution.

Debt Collector Agent

PNC Bank
Kalamazoo, MI
09.2007 - 09.2009
  • Conducted outbound calls to collect overdue payments, enhancing customer compliance.
  • Negotiated payment plans with customers to facilitate debt resolution.
  • Recorded customer interactions and payment agreements in system, ensuring clarity and follow-up.
  • Maintained precise records of collection activities and payments, supporting compliance and reporting.
  • Followed legal guidelines and company policies during collection processes.
  • Reviewed account information to identify payment patterns and trends.
  • Utilized skip tracing techniques to locate hard-to-find debtors.

Education

Associate of Arts -

Kalamazoo Valley Community College
Kalamazoo, MI
08-2020

Skills

  • Office administration
  • Document management
  • Data entry
  • Event organization
  • Customer relationship management
  • Communication management
  • Data analysis
  • Research methodologies
  • Dispute resolution
  • Detail orientation
  • Time management

Timeline

Administrative Assistant

Schoolcraft Elementary School
04.2019 - 08.2024

Debt Collector Agent

PNC Bank
09.2007 - 09.2009

Associate of Arts -

Kalamazoo Valley Community College
Angela Bentz