ANGELA BERG
Austin,TX
Summary
Dedicated and experienced server of over 20 years. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Home Slice
Austin, Texas
01.2018 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Assisted with training of new staff members
Server
Bonhomie
Austin, Texas
03.2016 - 09.2017
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Memorized menu to help diners make informed meal choices
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
Server
Hillside Farmacy
Austin, Texas
04.2012 - 12.2016
- Used focus and memorization skills to keep track of tables and remember orders
- Resolved customer complaints and inquiries in a timely manner
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
Skills
- Menu Recommendations
- Upselling and Cross Selling
- Tableside Service
- Wine service
- Teamwork and Collaboration
- Continuous Improvement
Certification
- TABC
- Food Handlers
References
References available upon request
Timeline
Server
Home Slice
01.2018 - Current
Server
Bonhomie
03.2016 - 09.2017
Server
Hillside Farmacy
04.2012 - 12.2016
- TABC
- Food Handlers