Angela Camp
Gastonia ,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Sales Associate
Kimbrells Furniture
Gastonia, NC
02.2023 - Current
- Assisted customers in selecting furniture to meet their needs and preferences.
- Demonstrated product features, benefits, and usage to enhance customer understanding.
- Processed sales transactions accurately and efficiently at point of sale systems.
- Maintained organized and visually appealing merchandise displays on the showroom floor.
- Collaborated with team members to improve customer service standards and satisfaction levels.
- Resolved customer inquiries and concerns promptly to ensure positive shopping experiences.
- Participated in training sessions to expand product knowledge and sales techniques.
- Contributed to store cleanliness and organization, enhancing overall shopping environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Office Clerk
Kimbrells Furniture
Gastonia, NC
02.2023 - 01.2025
- Processed customer orders efficiently using point-of-sale system.
- Managed inventory levels, ensuring accurate stock availability for sales team.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Coordinated office supplies procurement to maintain operational efficiency.
- Maintained organized filing systems for documents and customer records.
- Communicated effectively with team members to streamline daily operations.
- Supported administrative tasks, contributing to overall office productivity enhancements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Store Manager
Dollar General Store
656 Center Dr Lincolnton Nc 28092
07.2009 - 2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Some College - Funeral Service And Mortuary Science
Catawba Valley Community College
Hickory, NC05-2006
Skills
- Pricing
- Policies and Procedures
- Verbal and Written Communication
- Shift Scheduling
- Business Management Principles
- Project Management
- Cost Management
- Inventory Management
- Management Team-Building
- Supplier Monitoring
- Business Leadership
- Customer Service
- Staff Supervision
- Performance Monitoring and Evaluation
- Records Organization and Management
- Cash Management
- Sales Activities
- Sales Tracking
- Supply Ordering
- Employee Training
- Problem Anticipation and Resolution
- Payroll Management
- Recruiting and Hiring
- Multitasking and Organization
- Store Merchandising
- Time Management
- Focus and Follow-Through
- Policy Development and Enforcement
- Sales Strategies
- Leadership
Timeline
Sales Associate
Kimbrells Furniture
02.2023 - Current
Office Clerk
Kimbrells Furniture
02.2023 - 01.2025
Store Manager
Dollar General Store
07.2009 - 2022
Some College - Funeral Service And Mortuary Science
Catawba Valley Community College