Angela Carver
Adairsville,GA
Summary
Highly motivated Operational Support Specialist with a strong background in office management, data research and entry, damage reporting and claims processing. Exceptional interpersonal skills with strong customer service communication and resolution management.
Overview
7
7
years of professional experience
Work History
Front Office Specialist
WellStar
Marietta , GA
02.2024 - Current
- Maintained cleanliness of front desk area by organizing materials on a regular basis.
- Conducted data entry tasks with high accuracy, maintaining integrity of information.
- Received and screened high volume of internal and external communications.
- Greeted incoming patients, completed registration procedures and checked each into system.
Operational Support Specialist
The Erosion Company
Woodstock, Georgia
01.2022 - 01.2024
- Data field entry and mapping for transmission to utility workers
- Web ticket resolution and management
- Retain, manage, and organize information for location processing
- Customer communication and problem solving in a professional, and courteous manner
Administrative Assistant
Georgia Hope
05.2019 - 01.2022
- Medical billing and coding
- Accurate appointment scheduling
- Maintain accurate and current filing
- Positive and helpful direct client interaction
- Answer phones and direct to appropriate personnel or assist as needed
Office Assistant and Receptionist
H&R Block
01.2018 - 04.2019
- Internal office correspondence
- Appointment scheduling for clientele and accountants
- Stocking of office supplies and ensuring all accountants are prepared for each meeting accordingly
- Answer phones in fast paced environment during high energy accounting seasons to assist clientele reaching out with questions regarding current offers available
Skills
- Data entry
- Proficient map skills
- Excellent communication
- Strong conflict resolution
- Organization and time management
References
Available upon request.
Timeline
Front Office Specialist
WellStar
02.2024 - Current
Operational Support Specialist
The Erosion Company
01.2022 - 01.2024
Administrative Assistant
Georgia Hope
05.2019 - 01.2022
Office Assistant and Receptionist
H&R Block
01.2018 - 04.2019