Angela Columbia
Naples,FL
Summary
Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Proficient in Cerner, HMS, as well as all Microsoft Applications. Ambitious employee with 9 years of medical receptionist experience and passion for hospitality industry, problem solving and accommodating to patients and colleagues needs.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator
Physicians Regional Medical Center
2020.05 - Current
- Offered ample support with creative solutions to complex challenges in difficult scenarios and found resolutions for patients, registration and medical staff.
- Assisted with processing patient admissions, transfers and discharges.
- Provided concierge service to assist patients and families and direct them to available resources.
Senior Caregiver
Right At Home Health Care
2018.03 - 2020.05
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
PBX Operator
Physicians Regional Medical Center
2015.01 - 2020.05
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
- Received incoming calls and paged individuals and departments over PA system.
Education
Certified Nursing Assistant -
Naples Nursing Academy
Naples, FL02.2018
High School Diploma -
Addison Trail High School
Addison, IL05.1981
Skills
- Time management
- Nursing Station Operations
- HIPAA Guidelines
- Excellent customer service
- Multi Phone line operator
- Medical Office Administration
- Organizational Skills
- Cardiopulmonary Resuscitation
Timeline
Health Unit Coordinator
Physicians Regional Medical Center
2020.05 - Current
Senior Caregiver
Right At Home Health Care
2018.03 - 2020.05
PBX Operator
Physicians Regional Medical Center
2015.01 - 2020.05
Certified Nursing Assistant -
Naples Nursing Academy
High School Diploma -
Addison Trail High School
Similar Profiles
Brenda HartmannBrenda Hartmann
System Stroke Coordinator at Physicians Regional Medical CenterSystem Stroke Coordinator at Physicians Regional Medical Center
Theresa Bala RN-CRNTheresa Bala RN-CRN
Registered Nurse, Pre-OP/PACU/PAT at Physicians Regional Medical Center, SeasonalRegistered Nurse, Pre-OP/PACU/PAT at Physicians Regional Medical Center, Seasonal
KARELIS BURKEKARELIS BURKE
Registered Nurse Preop/PACU Registered Nurse at Physicians Regional Medical CenterRegistered Nurse Preop/PACU Registered Nurse at Physicians Regional Medical Center