Angela Dresdow
New Braunfels,Texas
Summary
Proactive Crew Member with extensive experience in front counter, drive-thru, and various service areas, excelling in team collaboration and customer service. Skilled in cash handling, product knowledge, and training new team members to enhance operational efficiency. Passionate about maintaining a clean, welcoming environment and addressing guest needs to ensure a positive dining experience.
Overview
2
2
years of professional experience
Work History
Crew Member
Chick-fil-A
07.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Accurately operated cash register to process customer payments.
- Completed milkshakes and ice cream desserts for customers.
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associate of Arts - Business
Northeast Lakeview College
Universal City, TX05-2025
High School Diploma -
Smithson Valley High School
Spring Branch, TX05-2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Crew Member
Chick-fil-A
07.2022 - Current
Associate of Arts - Business
Northeast Lakeview College
High School Diploma -
Smithson Valley High School