Angela Franklin

• Manage and lease 200-250 residential units.
• Handle leasing inquiries, schedule and conduct property tours, and close lease agreements.
• Market the property effectively to attract new tenants and ensure maximum occupancy.
• Maintain and foster positive relationships with current residents while addressing concerns and needs.
• Oversee the day-to-day property operations, ensuring everything runs smoothly and efficiently.
• Ensure property compliance with all local, state, and federal regulations.
• Maintain property budget and financials, including rent collections and accounts receivable.
• Coordinate with maintenance teams to ensure timely responses to maintenance requests.
• Develop and execute strategies to increase property occupancy and meet leasing goals.
• Conduct move-in/move-out inspections and ensure units are ready for new

• Facilitated effective communication with tenants to resolve issues quickly.

• Drive leasing success by engaging prospective residents, showcasing available units, and providing exceptional customer service.
• Ensure a seamless leasing process while fostering positive relationships with tenants and prospects alike.
• Greet prospective tenants, showing community features/benefits, answering phone calls and email inquiries from prospective new tenants and current residents.
• Accept applications to secure leases from qualified applicants and complete all paperwork and computer entry associated with leasing activities.

• Verified patient insurance eligibility, coverage, and benefits before services were rendered.
• Confirmed deductibles, copayments, coinsurance, and authorization requirements.
• Obtained and documented prior authorizations and referrals as needed.
• Updated insurance information accurately in internal systems.
• Identified potential coverage issues and escalated concerns appropriately.
• Maintained compliance with HIPAA and confidentiality standards.
• Met productivity and accuracy performance expectations.