Angela Fruendt
Athens,TN
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management. Dedicated to complete knowledge of company products and services for optimized customer service. Creative with extensive experience of merchandising and displays. Recently acquired Real Estate License.
Overview
23
23
years of professional experience
Work History
Realtor
Weichert Realtors SEM Associates
Athens, TN
06.2022 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Prepared properties for open houses by educating sellers, setting up documents and marketing properties to attract potential buyers.
Assistant Manager
Hobby Lobby
Athens, TN
09.2015 - 01.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored security and handled incidents calmly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house resources.
- Created all front-end store displays and merchandising.
Preschool Teacher
Athens First Baptist Church
Athens, TN
08.2006 - 05.2007
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Assisted and supervised 18 children through entire school day.
- Addressed behavioral and learning issues with parents and daycare management.
Manager/Lead Floral Designer
Norton's Florist
Birmingham, AL
01.1990 - 03.2005
- Propelled continuous improvements and strategically capitalized on current market trends.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Imparted knowledge on plants and flowers to customers.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Real Estate License -
Tennessee Real Estate And Comprehensive Sales
Knoxville, TN05.2022
High School Diploma -
Minor High School
Adamsville, AL05.1987
Skills
- Buyer Contracts
- Print and Digital Advertisement
- Real Estate Industry Understanding
- Property Walks
- Market and Competitive Analysis
- Online Platforms
- Buyer and Seller Representation
- Articulate and Persuasive
- Service-Orientation
- Property Showing
- Fair Housing Laws Knowledge
- Managing Multiple Priorities
- Transaction Monitoring
- Employee Coaching and Motivation
- Scenery Movement
- Creating Displays And Executing Planograms
Timeline
Realtor
Weichert Realtors SEM Associates
06.2022 - Current
Assistant Manager
Hobby Lobby
09.2015 - 01.2022
Preschool Teacher
Athens First Baptist Church
08.2006 - 05.2007
Manager/Lead Floral Designer
Norton's Florist
01.1990 - 03.2005
Real Estate License -
Tennessee Real Estate And Comprehensive Sales
High School Diploma -
Minor High School