Angela Hale-Conatser
Barstow,CA
Summary
Hardworking, dedicated employee with customer service, multitasking, cash handling and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Bartender/Server
Chilis's Bar and Grill
Barstow, CA
04.2022 - 03.2025
- Performed opening and closing duties including restocking supplies and cleaning.
- Followed health safety guidelines when preparing and serving food products.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted frequent visitors by name and explained new promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Tow Yard Attendant/Secretary
Victor Valley Towing
Victorville, CA
02.2021 - 04.2022
- Inspected and inventoried all vehicles upon arrival and before they left the yard.
- Conducted regular inspections of the yard to identify and address potential hazards.
- Collaborated with team members to ensure all operations ran smoothly and efficiently.
- Adhered strictly to company policies while performing daily duties.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions concerning impounded vehicles.
- Identified needs of customers promptly and efficiently.
Food Server
Peggy Sue's 50's Diner
Peggy Sue's 50's Diner, CA
03.2007 - 07.2020
- Followed proper cash handling procedures when accepting payments from customers.
- Greeted guests in a friendly and welcoming manner.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Brought food and beverages to the table in a timely manner.
Education
High School Diploma -
Options For Youth Charter School
Apple Valley, CA06-1999
Skills
- Cash handling
- Customer service
- Hospitality and accommodation
- Safe service compliance
- Hospitality service expertise
- Highly reliable
- Order management
- Conflict resolution
- Service-oriented mindset
- Strong multitasking
Timeline
Bartender/Server
Chilis's Bar and Grill
04.2022 - 03.2025
Tow Yard Attendant/Secretary
Victor Valley Towing
02.2021 - 04.2022
Food Server
Peggy Sue's 50's Diner
03.2007 - 07.2020
High School Diploma -
Options For Youth Charter School
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