
Administrative professional with 20+ years of experience in both the clinical and clerical arena with a proven track record of providing exceptional customer service, executing time-sensitive deadlines, and prioritizing tasks in fast-paced environments, as well as offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in both independent or team environments.
Performed and accompanied the nurse with intake services and precertification. Managed insurance billing, time keeping, payroll, and employee scheduling.
Performed patient triage and clinical care to expectant and non-expectant patients; provided care and counseling for STD/HIV patients while monitoring health conditions and instructing precautions; assisted the physician and prepped patients for minor surgical procedures, and verified insurance for appropriate testing.
Responsible for recording patients' vital signs and documenting physicians' notes; Assisting physicians with routine checkups, outpatient procedures, and other physical exams; Preparing and administering medications under the direction of supervising physicians; Managing office telephone systems, including answering calls and returning messages; Scheduling appointments and maintaining communication for confirmation; Documenting patients' medical information, including medical history and health insurance information; Obtained prior authorizations and verified secondary insurance carrier information for referral services.
Provided bathing, dressing, ADL assistance, and recorded vital signs.