Angela Mitchell
Peach~N~Blondies Boutique, LLC
Lyons,GA
13
years of professional experience
Accomplished Customer Relations Specialist and Small Business Operations Professional. Enhanced customer satisfaction and streamlined daily operations, delivering optimal service. Managed administrative tasks to boost workplace productivity, emphasizing team collaboration and adaptability to changing needs.
Work History
Owner
8 Months- Cultivated strong customer relationships through personalized service and engagement.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations to maintain smooth workflow within the boutique.
- Managed inventory levels, ensuring optimal stock availability for customer demand.
- Coordinated vendor relationships for timely merchandise delivery and quality assurance.
- Managed day-to-day business operations.
Remote Customer Service
7 Months- Efficiently processed phone orders for remote customers, offering exceptional service regardless of location.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Provided excellent customer service throughout entire sales cycle, addressing client concerns promptly and professionally.
Front Desk Receptionist/ Gym/Wellness Center
5 Years 2 Months- Managed member check-in and appointment scheduling using multiple computers & systems
- Coordinated communication between patients and medical staff to ensure smooth operations.
- Coordinated communication between members and personal trainers/massage therapists to ensure smooth operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected gym deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted visitors warmly, creating positive a first impression of the organization.
- Handled daily cash deposits for the department.
Education
High School Diploma
Sterile Processing Technician - Sterile Processing
Skills
Client engagement
Customer relations
Networking strategies
Client service
Operations management
Inventory management
Verbal and written communication
Team leadership
Timeline
Owner
Peach~N~Blondies Boutique, LLC
12.2025 - CurrentRead More
Remote Customer Service
Liveops
01.2021 - 08.2021Read More
Front Desk Receptionist/ Gym/Wellness Center
Meadows Regional Medical Center
10.2013 - 12.2018Read More
St. Cloud High School
High School Diploma
Read More
Georgia Southern University
Sterile Processing Technician from Sterile Processing
Read More