Angela Steeno
Kingsford
Summary
Dedicated medical office professional with substantial experience in patient care and administrative support. Skilled in managing records, scheduling appointments, and facilitating communication between staff and patients, enhancing overall service delivery. Positioned to contribute effective teamwork and operational reliability to a healthcare environment.
Overview
18
18
years of professional experience
Work History
Medical Receptionist
Niagara Health Center
10.2024 - 02.2026
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Delivery Driver
Spark(Walmart)
10.2022 - 10.2025
- Drive personal vehicle to deliver such items as food, and other miscellaneous items, from Walmart.
- Record sales or delivery information on daily sales or delivery record.
Caregiver
Evergreen Assisted Living
09.2016 - 03.2021
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Provided compassionate care to residents in daily living activities.
Medical Receptionist
Urology Associates of GB/Dickinson County Healthcare System
02.2008 - 01.2016
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Education
Associate's Degree - Medical Business
Northern Michigan University
Marquette, MI05-1995
High School Diploma -
Norway High School
Norway, MI05-1992
Skills
- Patient care
- EMR system
- Patient scheduling
- Scheduling
- Appointment confirmation
- Co-payment collection
- Financial transaction handling
- Records maintenance
- Microsoft Office
- Telephone communication
- Team collaboration
Certifications Licenses Awards
Valid Driver's License
Timeline
Medical Receptionist
Niagara Health Center
10.2024 - 02.2026
Delivery Driver
Spark(Walmart)
10.2022 - 10.2025
Caregiver
Evergreen Assisted Living
09.2016 - 03.2021
Medical Receptionist
Urology Associates of GB/Dickinson County Healthcare System
02.2008 - 01.2016
Associate's Degree - Medical Business
Northern Michigan University
High School Diploma -
Norway High School