Desired Job Title
Inside Sales RepresentativeStore ManagerAdministrative AssistantWork Type
Full TimeLocation Preference
On-SiteLocation: Shreveport, LABossier City, LA
Open to relocation: Yes
Angela Turner
Shreveport,LA
Work Preference
Summary
Inside Sales Representative with a strong track record in building customer relationships and optimizing order processing. Expertise in inventory management contributes to increased efficiency and revenue growth. Proven ability to communicate effectively and leverage product knowledge to drive sales success.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Scott Equipment Company Inc.
Shreveport, LA
02.2024 - 02.2026
- Handled customer inquiries, delivering accurate product information to enhance customer decision-making.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Maintained detailed records of customer interactions and orders to support timely follow-up and account management.
- Collaborated with outside sales representative to identify opportunities for product sales growth.
- Consulted with customers to aid selection and purchase of products that met needs.
Store Manager
Bumper To Bumper Auto Parts
Bossier City, Louisiana
02.2017 - 03.2024
- Managed daily store operations, ensuring efficient workflow and high levels of customer satisfaction.
- Trained and developed staff on product knowledge and customer service techniques.
- Oversaw inventory management to maintain optimal stock levels and minimize shortages.
- Implemented sales strategies, enhancing product visibility and increasing customer engagement.
- Conducted regular staff meetings to communicate goals and address team concerns.
- Maintained compliance with safety regulations and company policies at all times.
- Monitored financial performance, identifying opportunities for improvement and potential cost savings.
- Recruited, trained and supervised new employees.
- Balanced daily sales and reconciled cash registers at the start and end of each shift.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
GED -
Southwood Highschool
Shreveport, LA04-2001
Skills
- Customer relationship management
- Lead qualification
- Sales forecasting
- CRM management
- Product expertise
- Inventory management
References
References available upon request.
Timeline
Inside Sales Representative
Scott Equipment Company Inc.
02.2024 - 02.2026
Store Manager
Bumper To Bumper Auto Parts
02.2017 - 03.2024
GED -
Southwood Highschool