Open To Work
Angela VonRuden
Kennett,MO
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Licensed Insurance AgentOffice Manager/BookkeeperClerical AssistantReceptionistReal Estate AssistantWork Type
Full TimeLocation Preference
On-SiteLocation: Kennett, MO, USMalden, MOCampbell, MOPiggott, ARPoplar Bluff, MO
Open to relocation: Yes
Salary Range
$17/hr - $1000/hrImportant To Me
Work-life balancePaid sick leave401k matchCareer advancementPaid time offWork from home optionSummary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
State Farm
10.2019 - 04.2025
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
Office Manager/Bookkeeper
AAA Plumbing
12.2006 - 05.2011
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed weekly payroll for 12 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Maintained and processed invoices, deposits, and money logs.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Established QuickBooks accounting system to reflect accurate financial records.
Education
High School Diploma -
- Relevant Coursework: Office Technology
Skills
- Experience in insurance client relations
- Expertise in insurance products
- Compliance management
- Proficient in claims resolution
- Service excellence
- Customer relationship management software
- Property inspection
- Effective relationship management
- Insurance risk assessment skills
- Customer billing support
- HIPAA compliance
- Bookkeeping (15 plus years)
- Accounts Payable/Receivable
- Office Management (15 plus years)
Certification
Resident Arkansas Property and Casualty License
Nonresident Missouri Property and Casualty License
Timeline
Licensed Insurance Agent - State Farm
10.2019 - 04.2025
Office Manager/Bookkeeper - AAA Plumbing
12.2006 - 05.2011
Kennett High School - High School Diploma,
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